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Store Policies Payment Options To place on order, simply give us a call and we will verify the availabilty of an item. Final payment and shipping preferences will be determined based on your needs. For information, please call or email us at chrismcrae@verizon.net McRae’s Fine Jewelry Return Policy We want you to be completely satisfied with your jewelry purchase. If you need to return an item, please review our store return policy. Returns will be accepted provided:
Customers are responsible for return shipping and insurance, if applicable. Once we have accepted your return, we will be happy to exchange an item, issue a store credit, or provide a refund. McRae’s Fine Jewelry Refund Policy We will refund the payment, less a 10% restocking fee. Shipping charges will not be refunded on customer returns. No cash refunds. Returning a gift? Refunds on gift items will be issued to the gift giver. How to Return an Item Items may be returned to our store during normal business hours. If returning a purchase from out of town, items should be sent by a trackable carrier and insured for the full value. Please include a note with your address, daytime phone number, original packing slip or invoice, a reason for the return, and send to: McRae’s Fine Jewelry 714 Fort Worth Drive Denton, Texas 76201 940-566-1049 For information, please call us or email us at chrismcrae@verizon.net Product Pricing Our products are priced in US currency, and are for the jewelry items pictured and listed on our web site. Prices are subject to change at any time. Any alterations, sizing, or other changes will be for an additional charge. Shipping charges will be calculated based on customer requested delivery services.
Sales tax is automatically applied to your order if purchasing from the State of Texas. If purchasing from a state other than Texas, you are responsible for paying the appropriate state and local taxes to the appropriate entity. Sales tax is applied to shipping charges, as required by Texas sales tax regulations. Gemstone Treatment Discloser Enhancement is any treatment process other than cutting and polishing that improves the appearance (color/clarity/phenomena), durability, or availability of a gemstone. Many gemstones have historically and traditionally been enhanced. The methods of enhancement vary within each variety of gemstone. Unless otherwise noted, all gemstones featured on our web site have undergone its traditional enhancement process. Gemstone enhancement codes as defined by the American Trade Association (AGTA).*
Traditional Enhancement Processes Bleaching: the use of heat, light/and or other agents to lighten or remove a gemstone's color; generally used with cultured pearls. Dyeing: the introduction of coloring matter into a gemstone to give it new color, intensify present color or improve color uniformity; generally used with cultured pearls. Heating: the use of heat to effect desired alteration of color, clarity, and/or phenomena; generally used with sapphires, rubies, colored diamonds. Heat and Pressure: the use of heat and pressure combined to effect desired alterations of color and/or clarity.; generally used with sapphires, rubies, colored diamonds. Impregnation: the impregnation of a porous gemstone with a colorless agent (usually plastic) to give it durability and improve appearance; generally used with turquoise. Irradiation: the use of neutrons requiring an environmental safety release from the Nuclear Regulatory Commission, Gamma, and/or electron bombardment to alter a gemstone's color. The irradiation may be followed by a heating process; generally used with topaz. Non-Traditional Forms of Enhancement McRae's Fine Jewelry does not offer gemstones which have undergone the following non-traditional forms of gemstone enhancement: Lasering: the use of a laser and chemicals to reach and alter inclusions in diamonds. Oiling/Resin Infusion: the filling of surface-breaking fissure with colorless oil, wax, resin, or other colorless substances, except glass or plastic, to improve the gemstone's appearance. Coating: the use of such surface enhancements as lacquering, enameling, inking, foiling, or sputtering of films to improve appearance, provide color, or add other special effects. Filling: The filling of surface-breaking cavities or fissures with colorless glass, plastic, solidified borax or similar substances, which are visible under properly illuminated 10X magnification. This process will improve durability, appearance, and/or add weight. *Source: The Gemstone Information Manual by AGTA, 7th edition. USA Patriot Act Compliance Statement USA Patriot Act Anti-money Laundering (AML) Program Compliance Title III, Section 352, Jewelers as financial institutions McRae’s Fine Jewelry primarily purchases jewels, precious metals, precious stones, or jewelry from a dealer or wholesaler. On occasion, we do purchase jewels, precious metals, precious stones or jewelry from the public. However, that amount is not in excess of $50,000 a year. As outlined in the Patriot Act, our business is exempt from any requirement for an anti-money laundering program. While exempt from the requirement of a formal program, it will be the policy of this company to only conduct business with established trade companies; to require complete identification from the general public in all transactions; and to report any suspicious activity noted to law enforcement. March, 2006 Chris McRae McRae’s Fine Jewelry Kimberley Process Certification and Warranty We endorse the Kimberley process certification system, enacted worldwide in 2003. All our diamonds are from legitimate sources not involved in funding conflict and whose practices are in compliance with UN resolutions. We hereby guarantee that our diamonds are conflict free based on personal knowledge and/or written guarantees from our suppliers. October, 2006 Chris McRae Owner and Bench Jeweler McRae’s Fine Jewelry McRae's Fine Jewelry offers the following Returns Policy:
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